FAQ
Company Credibility & History
AUTO SALES CHINA was founded in 2008 as a local Chinese car dealer and expanded globally in 2016 as a dedicated vehicle export brand.
We have successfully delivered over 100,000 new vehicles to clients and dealers across more than 50 countries worldwide.
Yes, we are a designated export partner for leading Chinese OEMs including BYD, Geely, GAC, and Chery, with full export authorization.
Yes, we regularly supply vehicles to government agencies, corporate fleets, and institutional buyers requiring compliant, bulk procurement solutions.
We actively support buyers in Africa, the Middle East, Latin America, Southeast Asia, and Eastern Europe—with logistics tailored to each region.
We have operated in China’s automotive sector since 2008—18 years of industry experience as of 2026.
We are a direct exporter—not a broker. We source vehicles directly from OEM factories and manage end-to-end export processes.
Yes, we provide full business registration details, OEM partnership letters, and export licenses upon request during the qualification process.
Yes, alongside dealers and fleets, we support qualified individual importers who meet destination-country compliance and volume requirements.
Our headquarters and operations center are based in China, with global logistics coordination managed through our Shanghai office.
Procurement & Ordering Process
Contact us at sales@autosalesnow.com with your desired models, quantities, and destination port. We’ll provide a firm quote within 24 hours.
We require a 30% deposit via bank transfer or irrevocable LC, with the 70% balance due before shipment against shipping documents.
Yes, we offer pre-shipment inspection by you or a third party (e.g., SGS, Bureau Veritas) at the factory or port.
Standard lead time is 30–60 days after order confirmation, depending on model availability and OEM production schedules.
We provide complete export documentation: Commercial Invoice, Packing List, Certificate of Origin, Bill of Lading, and conformity certificates.
Yes, we accommodate trim, color, and configuration requests for bulk orders, subject to OEM feasibility and minimum quantities.
We quote FOB Shanghai or CIF to your nearest port, per Incoterms® 2020, clearly stating cost and risk allocation.
While we support single-unit orders for qualified buyers, bulk pricing and priority allocation apply to orders of 5+ units.
After quotation approval, we issue a Proforma Invoice. Your signed copy and deposit secure factory allocation and production scheduling.
Yes, we provide real-time logistics updates from factory dispatch through ocean transit to port arrival.
Vehicle Types & Specifications
We export new vehicles from leading Chinese OEMs including BYD, Geely, GAC, Chery, Great Wall, and others—covering EVs, hybrids, and ICE models.
Yes, we supply a full range of EVs—including sedans, SUVs, and commercial models—from certified Chinese manufacturers like BYD.
Yes, we offer plug-in and full-hybrid models across passenger and commercial segments from top Chinese automakers.
We export modern, fuel-efficient gasoline vehicles—including SUVs, sedans, pickups, and light commercial vans—built for global markets.
Yes, our portfolio includes cargo vans, chassis cabs, and light-duty commercial platforms suitable for fleet and utility use.
All vehicles are 100% brand-new, factory-sealed, and never registered—shipped directly from OEM assembly lines.
Vehicles are built to OEM global specs. We assist with homologation support (GCC, ECE, INMETRO, etc.) where required by your market.
Yes, we provide detailed spec sheets, brochures, and certification documents for all models upon request.
We coordinate OEM spare parts sourcing and supply chain support for warranty and maintenance needs post-delivery.
Vehicles carry full manufacturer warranties. We facilitate claims processing and coordinate with service networks in your region.
Shipping & Logistics
We offer RORO (roll-on/roll-off) or containerized shipping, based on your volume, destination, and vehicle type.
We primarily ship from major Chinese ports including Shanghai, Tianjin, Guangzhou, and Qingdao—selecting the optimal port for your route.
We manage China-side export clearance. You or your local agent handle import clearance in your destination country.
Yes, we coordinate inland transport from port to your facility in select regions—quoted separately based on location.
Transit time varies by destination: 25–35 days to Africa/Middle East, 30–45 days to Latin America/Eastern Europe.
Insurance is optional but recommended. We can arrange comprehensive marine cargo insurance at competitive rates.
Yes, mixed-model shipments are supported for bulk orders, optimizing container or RORO space utilization.
All units are inspected pre-shipment. In rare damage cases, we file claims with carriers and coordinate replacements or repairs.
Yes, we share vessel booking details, BL numbers, and estimated arrival dates for full shipment visibility.
We prioritize expedited production and shipping for critical orders—subject to OEM availability and premium freight options.
After-Sales & Support
We provide technical documentation, warranty coordination, spare parts sourcing, and service network referrals in your region.
Contact us with your VIN and issue details. We liaise with the OEM and local authorized service centers to process claims.
We supply required conformity certificates (e.g., GCC, SONCAP, INMETRO). Local homologation registration is handled by your national authority.
Yes, we facilitate OEM spare parts orders with competitive pricing and global shipping—ideal for fleet maintenance programs.
For dealership partners, we provide product training materials, technical manuals, and marketing assets to support sales and service.
We supply digital service and repair manuals for all exported models to authorized service centers upon request.
We guarantee a response within 24 business hours. Urgent matters are prioritized during China business hours (GMT+8).
Yes, we offer volume discounts, priority allocation, and dedicated account management for long-term dealership and fleet partners.
We provide all export-compliant documents needed for registration. Final registration is completed by you with your local motor authority.
Email us at sales@autosalesnow.com. Our export desk is available Monday–Friday, 9 AM–6 PM China Standard Time.
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